Job Details  
Advertiser: IT Executive Group Ltd

Job Title: Application Support Analyst - Home Working
Rate:£20K to £25K Per Year
Description: Application/Software Support Analyst

This Application Support role will be based from home with some travel to Northampton when required for training and meetings.

The Application support role will involve providing telephone and email support to customers including troubleshooting their problems. This Application support Analyst role will give the candidate an opportunity to grow into a technical support role within the Systems / Software Support/development team.

Application Support Analysts will need a good understanding of 1st & 2nd line customer support, some application support, some SQL Server and knowledge of MS Windows & Office.

Duties include:
• Advising clients of the status of their queries
• Maintaining support logs.
• Escalating technical issues.
• Prioritization of queries.

This Application Support role will suit someone who has a strong understanding in applications support / development including project work, technical specification, development, documentation and unit testing.

It is essential that all Application Support Analysts have first class communication skills – both written and verbal, great team working skills, well organised, show initiative, logical thinker, work to strict deadlines and work effectively under pressure.

For the successful candidate, we offer a competitive package along with excellent career opportunities.

For more information please contact or call 01908 506 506

IT Executive Group is acting as an Employment Agency in relation to this vacancy.
Skills Required: SQL
Job Type: Permanent
Start Date: 30/11/2020
Contact: G F Contact E-mail: Click
Contact Tel: 01908 506506 Contact Fax:
Reference: GF0874/PCS/2511 Added: 25-11-2020
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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