Job Details  
Advertiser: Dupen Ltd

Job Title: French OR Spanish Helpdesk Technical Support
Rate:£24K to £25K Per Year    Benefits: range of benefits
Description: Technical Support Analyst / Helpdesk – French or Spanish speaking. This award-winning systems company seeks a technically-minded, customer-focused support professional to join a dedicated service desk. The helpdesk supports a range of scanning and imaging systems for a wide client base across Europe. The position requires fluency in either Spanish and/or French.

This is a great opportunity to join a professional, structured and fast-paced environment where you settle and develop your technical skills.

Technical Support Analyst – the Role:

This role will have the depth and scope to keep you interested, with continual training. Working in a service desk environment, you will be using structured fault-finding & troubleshooting support methods to solve a variety of issues on advanced scanning and imaging devices, together with the ‘IT’ surrounding the systems. 80% of tickets cover general IT issues (e.g. connectivity, etc) but the role requires someone who is confident with hardware systems support.

Technical Support Analyst – the Person:

The client is seeking a professional and confident candidate with strong customer service skills who is seeking a career role in a more technical environment, where they can further their skills. Fluency in French and/or Spanish is necessary for this role.

Candidates should have a passion for technology and possess hardware build/repair skills (e.g. perhaps you can build PCs or have some other electro-mechanical experience, even as a hobbyist), but the key here is the desire to learn.

All-in-all this is a fantastic opportunity to join a busy environment where you can employ and develop your skills. The company offers room for career advancement. Salary to 25,000, depending on experience, + range of benefits, including pension and health-related. Services advertised by Dupen are those of an Agency.
Skills Required: French, Spanish, Technical Support, 1st line, helpdesk, client, customer, support
Job Type: Permanent
Start Date: ASAP     Duration:
Contact: Darren Page Contact E-mail: Click
Contact Tel: 01892 536 860 Contact Fax:
Reference: 6359-FoS Added: 25-06-2019
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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