Job Details  
Advertiser: Syntony (Search and Selection) Ltd

Job Title: Account Manager - Saas, CX, Voc, Cem
Location:Milton Keynes, Northampton, Bi
Rate:£45K to £90K Per Year    Benefits: £6000 Car Allowance
Description: Account Manager

Salary range:       £40,000 - £60,000, OTE £80,000-120,000 plus CA.
Sector:   Customer Experience Management, CX, Voice of the Customer (VoC), Feedback Management, Response Management, multi-channel, messaging, Customer Interaction, Contact Centre

Our client is an innovative systems integrator with c. 200 UK staff and revenues approaching £70m and they are transitioning to a SaaS model.   They have offices in multiple locations internationally

Application areas include Customer Experience Management and specifically

- Multi-channel messaging > (IVR, 2-way SMS, Email, Mobile Apps) - with the purpose of:

- Contact Centre Solutions

- Delivering Insight > leading to pro-active next stage customer communication and engagement, campaigns etc.

- Associated apps and tech. via integrated partners

- Web interactivity,  Live-Chat, Knowledge Management, Self-Service, Intelligent FAQs(?)

What we are looking for:

- An account manager with experience of SaaS application sales
- Account Management / sales track record with good solid consistency of evidence of deals done and performance achievement
- SaaS model application sales
- Ideally CX, Customer Engagement, Customer Interaction, Feedback and Response Management apps sold via a SaaS model
- Wider CRM and associated apps would also be acceptable
- An enterprise `application solution` sales approach with a complex sales cycle, multiple stake holders and influencers across a... Please go to to see the full advert text.
Skills Required: sales, account management, business development, CRM, CEM, Customer Experience Management, CX, Voice
Job Type: Permanent
Start Date: 01-12-2018     Duration: n/a
Contact: Paul Christy Contact E-mail: Click
Contact Tel: 01732742211 Contact Fax:
Reference: PDC Account saas Added: 14-11-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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