Job Details  
Advertiser: i4 Recruitment

Job Title: Customer Service Coordinator
Location:Eye, Diss, Scole, Thorpe Abbot
Rate:£8.4500 to £9.3100 Per Hour
Description: Job title: Commercial Coordinator

Salary: £8.45 - £9.31 per hour DOE

Location: Eye, Suffolk

Job type: 40 hours per week, Full time, Permanent

Benefits: Pension scheme, loyalty bonus, company bonus, health insurance plan

Business overview

Our client is an established family owned business who move freight via road, sea and air, tailoring our services to what our customers need. Due to business expansion this company are looking for a confident, solution driven Commercial Coordinator.

About you

Do you have experience in a customer service or sales environment? If so, this Commercial Coordinator position could be for you.

Job description for Commercial Coordinator

This role involves providing customer support, investigating invoice queries, composing social media posts and responding to interactions, creating profitability reports for key accounts, and maintaining and updating the company's CRM.

You are expected to utilise your strong Customer Service skills to support and answer internal and external queries quickly and efficiently.

Requirements of a Commercial Coordinator

* Must have experience of a customer service environment.
* Previous experience as a Commercial Coordinator is advantageous
* Experience of logistics is desirable but not essential.
* You will be able to manage own workload within clear deadlines.
* Must be able to prioritise and execute from a list of tasks.
* Have an excellent telephone manner.
* Good standard of written communication.
* Ability to maintain high level of customer service under pressure.
* Solution driven.
* Have an eye for the detail.
* Effective time management skills.
* Self-Confident.

Closing Date for applications is Friday 2 nd November 2018.

Skills Required: Customer Service Coordinator
Job Type: Permanent
Start Date: ASAP
Contact: I4 Jobs Contact E-mail: Click
Contact Tel: 08452260677 Contact Fax:
Reference: i4J-AFL-4818 Added: 23-10-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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