Job Details  
Advertiser: Anderson Wright Consulting Ltd

Job Title: Branch Assistant - Plumbers Merchant
Rate:£14K.0000 to £20K. Per Year    Benefits: Benefits

Celebrating 20 years of growth in the UK, our client has grown and developed from a small independent business into a national giant representing some of the UK's leading Builders merchants, Plumbers and Electricians.

Due to their continued success they now require a Branch Assistant to work from their Plumbers Merchant in York

If you are an experienced Branch Assistant / Sales Assistant with knowledge and experience of Plumbers Merchants or Builders Merchants and the plumbing / building trade then this could be the role for you!


Apart from your day to day duties, some of your key responsibilities will include:

* Building rapport with customers through excellent customer service, understanding their requirements and ensuring that the correct products are supplied; as a result, securing the most profitable quotes and on-going business.
* Processing orders and payments in a timely manner.
* Always looking for opportunities to enhance the sales and customer experience through continuous improvement.
* Maintaining a clean, tidy and well merchandised counter area in line with company standards and ensuring a tidy working environment at all times; both at the front and back of the branch in line with health and safety guidelines.
* Providing an efficient, timely and dependable delivery service when required.
* Receiving and checking off deliveries to the branch, highlighting any anomalies and ensuring correct, secure and timely storage of all deliveries in line with health and safety guidelines.
* Ensuing that the warehouse is kept tidy at all times, that stock is clearly identifiable and that low stock levels are highlighted to the branch management.
* Ensuring that the forklift/van/lorry is used, driven and maintained in an appropriate and courteous manner in line with legislation, health and safety guidelines and company policy.
* Reporting any vehicle defects immediately to the Management Team.
* Acting as an advocate for the brand.
* Liaising with suppliers where necessary.
* Completing administration duties as assigned.
* Performing any other duties as may be deemed necessary or as may be required.
* You will be working from the York Branch


* The successful candidate will ideally have similar experience of working within a builders merchant, plumbers merchant etc.
* Experience of working in a sales and/or customer service environment
* Strong customer service skills and able to build rapport
* Enthusiast, flexible, resilient attitude with a willingness to undertake a variety of tasks
* Able to deal with constantly changing priorities
* Able to work on own initiative, with a "can do" positive outlook even when under pressure
* Excellent communication and team working skills.
* To be tidy and organised with an eye for detail
* Confident interacting in person and over the phone
* A positive can do attitude
* Forklift truck licence desired but not essential
* A driving licence is also desirable but not essential
* Live within a commutable distance to York

In return, they can offer:

* A competitive basic salary;
* A discretionary company bonus scheme;
* A contributory pension scheme;
* 31 days' annual leave (including bank holidays), with the opportunity to purchase extra days;
* A generous colleague discount for use across all the brands (including showrooms);
* A great choice of flexible benefits including childcare vouchers and the opportunity to lease a brand-new car through one of the salary sacrifice schemes;
* Access to huge range of fantastic retail discounts and cashback offers via the employee benefits site;
* An array of training and development programmes to help you progress your career.

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In respect to the above role(s), Anderson Wright Consulting Ltd operates as an Employment Agency


Skills Required: Branch Assistant - Plumbers Merchant
Job Type: Permanent
Start Date: Immediate     Duration: Permanent Full
Contact: Recruitment Team Contact E-mail: Click
Contact Tel: 0845 475 3118 Contact Fax:
Reference: MA/SH/BA/YO Added: 04-09-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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