Job Details  
Advertiser: Parham Consulting

Job Title: Desktop Support Technician – Sap, Music, Fi
Rate:£25K to £30K Per Year    Benefits: benefits package
Description: Desktop Support Technician – SAP, Music, Film & TV - London – Max. 30K

Location: London, near Euston and King’s Cross
Salary: 25,000 - 30,000 plus benefits package


This is a major SAP integrator and also the world leader in the provision of software solutions to the Music and Entertainment industry. They are seeking a Desktop Support Technician to support end-users throughout EMEA. You would be based in their London office, which is also the site for their software company that supplies software to the music, film and TV industry. The working environment here is very pleasant too – casual dress code, laid back and friendly atmosphere, but also hard-working and dynamic.


This is internal end-user support as opposed to supporting external clients. The Desktop Support Technician would be based in London, but responds to support requests from end-users throughout the EMEA region. There is a hardware aspect to the role as well, building and installing new computers and conducting initial user training.

This is not solely reactive support though: They are busy with projects on an ongoing basis, which at present include a SharePoint upgrade, a ticketing system upgrade, PC refresh, email and Office 365.

This would be ideal for someone who is hungry to learn, who really wants to improve themselves technically.


The experience required for this job is as follows:

• At least 3 years of experience in an end-user Desktop support role, both on-premise and remote
• Excellent hardware skills: PC, laptop and peripherals
• Strong understanding of Windows 7 and Windows 10 Professional
• Good understanding of network concepts and protocols such as TCP/IP, DNS and DHCP.
• Experience with Microsoft Active Directory to the extent of being able to add and remove users and rights.

Please note the above experience is essential: You require all of the above in order to be eligible for this role.

PLEASE NOTE: We know from experience that a lot of people applying for Desktop Support roles such as this do so without even reading the advertisement first! For this job, you need the experience listed above. Please be aware, that if there is no mention of DHCP anywhere at all on your CV, it will be rejected. If there is no mention of Microsoft Active Directory anywhere on your CV, it will be rejected. Read the advertisement and if you possess the essential experience required, make sure it is on your CV before applying!


This is a growing company, so there are many opportunities here especially on the network and systems side of things. For example, the previous incumbent is moving into a systems administration role.

There are also opportunities in project management: There are three major projects running at present: The SharePoint upgrade, ticketing system upgrade and PC refresh. At the moment the I.T. Manager is doing it all, so he’d really like you to get involved and take the lead!

Location: London, near Euston and King’s Cross

Skills Required: Desktop Support Technician – SAP, Music, Film & TV - London – Max. 30K
Job Type: Permanent
Start Date: Flexible     Duration:
Contact: Jason Absalom Contact E-mail: Click
Contact Tel: +44 (0) 1728 720190 Contact Fax: +44 (0) 1728 720185
Reference: JA10263BB Added: 22-06-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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