Job Details  
Advertiser: IFDS

Job Title: Senior Policy Administrator - German Speaking
Rate:£ Per Year    Benefits: Competitive
Description: Main Responsibilities

* Process all administration requirements for our clients and their Policy holders
* Work to meet challenging Service Level Agreements in a busy environment whilst maintaining quality standards
* Deal with correspondence (email or written) and phone calls in a professional and efficient manner. Responses must be of a consistently high standard.
* Contribute to the promotion of a friendly and professional image to customers and colleagues.
* Contact customers by telephone, e-mail or letter to resolve queries / obtain information
* Manage workload and work queues in a timely and accurate manner


* 20 Days holiday (increasing by 1 day for every year’s service up to a maximum of 25 days)
* 6% non-contributory pension scheme
* Life Assurance (4 x salary)
* Single person healthcare
* flex benefits scheme

Ideal Candidate

* German Language – written and verbal (essential)
* Excellent administration, planning and organisational skills
* Commitment to providing excellent Customer Service
* Excellent communication skills, both written and verbal, with the confidence to engage with internal colleagues and external clients
* Strong attention to detail
Skills Required: german OR pensions
Job Type: Permanent
Start Date:     Duration:
Contact: DST Systems Contact E-mail: Click
Contact Tel: Contact Fax:
Reference: IFDS/TP/17446/9833 Added: 22-02-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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