Job Details  
Advertiser: The Edge UK

Job Title: Customer Service Advisor
Rate:£17,297 Per Year
Description: A fantastic client, based in Exeter is looking for an outgoing, confident, customer service advisor to join there team immediately.

Day to day duties will include telesales, order processing and administration.

• Accurate filing of all relevant order records.
• Input of all sales orders on the day of receipt
• Dealing with all queries in a professional manner.
• Dealing with complaints with a flexible and pro active approach.
• Working with the web administrator in providing a high-quality e-commerce platform
• Processing card payments over the phone following the instructions specified in the Employees Handbook which comply with data protection and card industry standards
• Liaising effectively with other departments to ensure a smooth customer journey
• Collate daily invoices and credit notes as required for despatch to correct customers
• Maintain harmonious relations with customers and staff and show a polite and professional attitude at all times.

For more information please call the office on 0844 801 6666.
Skills Required: Customer Service Advisor
Job Type: Permanent
Start Date: ASAP
Contact: Victoria Rapson Contact E-mail: Click
Contact Tel: 08448016666 Contact Fax:
Reference: SH-RSH Added: 18-01-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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