Job Details  
Advertiser: GSA Techsource

Job Title: 1st Line Helpdesk / Service Desk Analyst
Rate:£17K to £18K Per Year    Benefits: Benefits and training
Description: This is a fantastic opportunity to start your career in IT support as a 1st Line Helpdesk / Service Desk Support Analyst with training .... 

1st Line Helpdesk Technician role :

- Answering phone calls via the helpdesk and logging calls to our helpdesk system.
- Responding to work orders via email with an initial response.
- Imaging IT equipment and fixing returns/arranging Dell warranty repairs
- Active directory password resets
- Internal desk moves - We are reconfiguring group support departments at our HQ
- General assistance to 2nd line engineers

They will be shadowing members of the team so training will be provided for the role.
Experience of working within a windows environment and active directory preferred but not essential.
They will need to have the ability to thrive in a fast paced environment.

GSA Techsource Ltd operates as an Employment Agency when recruiting for permanent vacancies, and an Employment Business when recruiting for contract vacancies. All contract rates quoted are to Ltd companies.
Skills Required: 1st Line Helpdesk / Service Desk Analyst
Job Type: Permanent
Start Date: 10-01-2018     Duration: n/a
Contact: Debbie Gregory Contact E-mail: Click
Contact Tel: 01543 622406 Contact Fax:
Reference: DG/17353 Added: 10-01-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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