Job Details  
Advertiser: IFDS

Job Title: Commission Processing Senior Associate – Am
Rate:£ Per Year    Benefits: Competitive
Description: To assist with the delivery of AMC Rebate payment processing on behalf of our Management Companies within the agreed SLA’s. This includes reconciliation comparison and investigations, agreement set ups and maintenance on the internal commission engine and general enquiries.

Provide full administrative support to the Commission Processing Team Leader, including assistance with overviews and on-going team support.


* Reference salary based on experience and in line with the ACE salary progression scheme
* 20 Days holiday (increasing by 1 day for every year’s service up to a maximum of 25 days)
* 6% non-contributory pension scheme
* Life Assurance (4 x salary)
* Single person healthcare
* flex benefits scheme

Main Responsibilities

* Service Delivery – ensure DST meets client expectation in line with Service Level Agreements (SLA) and Key Performance Indicators (KPI).
* Adhere to enquiry SLA’s stipulated in Management Company
* Understand and update statistical information.
* Achieve minimum standards for SLA – 100% of renewal commission payments within 25 days of payment period end date, 100% of AMC Rebate payments issued within 3 days of payment authorisation.
* Process Management - ensure processes and procedures are appropriately adhered to and improved where necessary.
* Maintain Client Relations - with specific emphasis on Commission & Fee Processing / Management Company satisfaction.
* Demonstrate understanding of Industry and Compliance practices.
* Display an understanding of company Key Result Areas.
* Demonstrate knowledge and ability to action Management Company enquiries being aware of client specific procedures
* Maintain Management Company contacts relationships.
* Suggest system enhancements and procedural improvements.
* Ensure the highest level of Customer Service is provided at all times.
* Staff Training– ensure staff management processes are undertaken in line with Management and Human Resources expectations.
* Ensure all training requirements are completed in line with department and company guidelines.
* Raise training concerns with Commission & Fee Processing Team Leader and ways to improve.
* Checks / Controls / Regulations – ensure all processes are completed in a controlled, timely and compliant manner.
* Complete required daily checklists & project plans fully to evidence all tasks are adhered to in line with internal and external SLA’s and Regulatory deadlines.
* Ensure specific Team Leader tasks delegated are completed in a timely manner and escalated if required.
* Ensure all processing errors are recorded on Risk Online

Ideal Candidate

* Essential
* Excellent keyboard skills to include good use of MS Office packages
* Excellent Verbal reasoning and numeric skills.
* Ability to analyse and appraise work, to identify potential areas of concern that could lead to risk.
* Experience in Financial Services Investment Industry.
* Detailed knowledge of Collective Investment administration.
* Knowledge of FCA regulatory environment.
* IOC, or commitment to study for IOC.
Skills Required: Excel AND projects
Job Type: Permanent
Start Date:     Duration:
Contact: DST Systems Contact E-mail: Click
Contact Tel: Contact Fax:
Reference: DST/TP/22/10339 Added: 03-01-2018
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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