Job Details  
Advertiser: THC Recruitment

Job Title: Customer Service CO-Ordinator
Rate:£22K Per Year    Benefits: OTE 26K plus great benefits
Our client, a prestigious market leader is recruiting for two permanent Customer Service Co-ordinators. You will have the ability to liaise well with sales people and pass on leads and ensure they take up the leads. You will be tenacious and organised.

Experience in a customer service role ideally within the financial services, construction, agricultural or plant hire would be an advantage sectors.

Your responsibilities include:-

• Telephone interaction with customers, the company’s field-based finance sales team and their dealer sales personnel
• Responding effectively to in-bound enquiries to help the sales teams to maximise specific product sales
• Help to maintain customer and dealer sales relationships
• Administration, compliance with regulation, company policy and procedures

You will have all or a combination of the following skills, qualities and attributes:-

• Team working
• Excellent phone technique and customer service
• Attention to detail, accurate, good organisational skills;
• Can-do approach, tenacious, confident
• Self-motivated, ability to work effectively with minimal supervision;
• Desire to learn and develop within this newly created role; and
• Awareness of Anti-Money Laundering, Data Protection Act, Fraud Awareness, Consumer Credit Act, Know Your Customer due diligence, Treating Customers Fairly (training will be provided).

Excellent company package:

• Competitive basic salary
• Bonus scheme
• Generous Pension Scheme
• Preferential loan schemes
• Sharesave Scheme
• Private Healthcare
• Dental scheme
• Gym facilities
• 37.50 hours per week
• Office-based
• 25 days holiday plus Bank Holidays

Qualifications & Experience

• Minimum Grade C in GCSE English and Maths, or equivalent.

If interested in this role, please email your CV to

Skills Required: customer services, customer service, customer accounts, customer account queries,contracts administr
Job Type: Permanent
Start Date:     Duration:
Contact: MARK DEW Contact E-mail: Click
Contact Tel: 01279713900 Contact Fax: 01279 713913
Reference: CSC/STAFFS/MD2R Added: 28-12-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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