Job Details  
Advertiser: Websense Recruit Ltd

Job Title: Sales Administrator
Location:Haywards Heath
Rate:£ Per Year    Benefits: úCompetitive + Benefits
Description: Sales Administrator, Haywards Heath, West Sussex

Established in 1947, The Group is a family owned business which includes three engineering companies manufacturing a wide range of laboratory and process equipment, as well as automated packaging lines. Their products are sold all over the World, to small independent companies, and large multinationals. The Group directly employs over 60 staff and occupies modern, purpose built premises close to Haywards Heath train station.

The Role

To provide key administrative support to the sales team by generating quotations, processing sales orders, and delivering a high level of customer service to their potential and existing customer base by phone and email.

Role Responsibilities

* Answer day to day enquiries from existing and potential customers including price queries, stock availability and order processing.
* Generate quotations via email within the 24/48 hour response time.
* Process sales orders from customers from receipt of order through to dispatch and invoice stage, sending out all relevant paperwork to the customer.
* Ensure their customer and contact database is kept up to date and amend details where necessary.
* Complete non-conformance reports for all transport, dispatch and receipt and production queries, as well as late dispatches to customers due to internal issues.
* Maintain a high level of customer service by keeping customers updated on the status of their orders and providing information where required.
* Participating in the annual stock take and entering counted quantities into the system, reconciling mismatches where found.
* Liaise with the warehouse to ensure goods sent out match the customer’s order and are sent out on time.
* Creating production orders for the engineering department to manufacture in house items.
* Working closely with the engineering department for manufactured orders, ensuring completion dates are met.
* Generate purchase orders and liaise with suppliers to ensure incoming goods are received by the date required, and updating the system if any delays are expected.
* Receiving incoming stock into the system ensuring all relevant batch details are entered where necessary.
* Calculate and update annual price lists and distribute to the relevant customers.
* Ensure serial number lists are kept up to date.

The Ideal Candidate

* Excellent written and verbal communication and IT skills.
* Ability to work on own initiative and as part of a team.
* Organisational skills with an efficient and systematic approach.
* Willingness to input and evolve new processes and projects.
* Training will be provided on company computer programmes and relevant procedures required to carry out all tasks efficiently and effectively.

Package: úCompetitive salary, 35 hours per week (with some flexibility during busy periods), 7% company pension contribution, Annual performance related bonus, Annual pay review, Generous holiday entitlement

To Apply: Please press the “apply” button

Due to the amount of applications received, only those who our client wishes to progress will be contacted. If you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion. Thank you for reading this advertisement.

This role may be of interest to people in the following: Sales Order Administrator, Customer Order Administrator, Customer Service, Sales Administrator, Accounts Administrator, Sales Support Administration, Office Administrator, Admin Assistant, Office Coordinator, Admin Exec, Clerical, Haywards Heath, Crawley, West Sussex
Skills Required: Sales Administrator
Job Type: Permanent
Start Date:     Duration:
Contact: Websense Recruit Ltd Contact E-mail: Click
Contact Tel: 0845 834 1001 Contact Fax:
Reference: SAL144 Added: 07-12-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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