Job Details  
Advertiser: Certes Computing Ltd

Job Title: 2nd Line Support Engineer
Rate:£100 to £105 Per Day
Description: 2nd Line Support Engineer
105 per day
Inside IR35
Based Manchester
2 months

Installation, Fault Finding and Testing of computer hardware, software, peripheral & audio-visual equipment as allocated by service management system.
SCCM Experience - Participate in correcting faults and investigating problems. Document outcomes in service management system. - Create other system documentation as required. - Within skills and experience, provide assistance to customers as requested. - Manage assigned incidents and standard requests.

Take ownership of small work requests and planned maintenance tasks to ensure these are dealt with in a timely manner to published standards and quality levels. - Escalate any issues that cannot be dealt with. - As part of the Software Applications Refresh, assist with testing/confirming the successful deployment of software applications to the PC cluster machines, when requested by the Desktop Applications team. The ideal candidate will have the following skills and experience: - Independent working - Understanding of desk-side support - Analysis skills (technical diagnosis) - Skills in customer communication & own time management
Experience and knowledge understanding of multiple O/S environments.
Technical experience of building bespoke equipment without an image

Please apply with your CV if available and interested

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
Skills Required: 2nd Line Support Engineer
Job Type: Contract
Start Date: ASAP
Contact: Amy Williams Contact E-mail: Click
Contact Tel: 01675468949 Contact Fax:
Reference: 52956/003 Added: 04-12-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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