Job Details  
Advertiser: Appointments Personnel

Job Title: Customer Service Advisor
Location:Stoke on Trent
Rate:£15,057 to £16,500 Per Year    Benefits: Ongoing training for support & development
Description: Permanent - Customer Service Advisor

Immediate Start dates available!

Salary: 15,057 rising to 16,500 in 18 months

Our client, based in Stoke on Trent, is looking to recruit a ‘Customer Service Advisor’ to join their expanding team. As a Customer Services Advisor you will be the first point of call for all customers, providing the best customer service on all enquires related to outstanding accounts.

Other responsibilities as a Customer Service Advisor will include:

* Receiving inbound calls from customers regarding services or new sales enquiries
* Providing excellent customer service
* Providing knowledge and support on all enquiries
* Updating customer information on the system
* Matching suitable products to the customer's requirements
* Time management and attention to detail
* Supporting the customer through all levels of the enquiry

Before starting your career within customer services, you will embark on a dedicated training programme for 4 weeks that will provide you with all the knowledge and skills you need for a successful career with the company.


* Ongoing training for support and development
* Employee qualifications
* Pension scheme
* Free parking

Location: Stoke on Trent

Hours: Shift patterns between 8.00 am – 8.00 pm Monday to Friday, Saturday 9.00 am – 5.00 pm and Sunday 10.00 am – 4.00 pm, you will work 2 out of 4 weekends

If you are interested or would like to find out more information please apply below.

This role is being advertised on behalf of Appointments Personnel who are acting as an Employment Agency.
Skills Required: Customer Service Advisor
Job Type: Permanent
Start Date: 14 Nov 201     Duration:
Contact: Ebony Washington Contact E-mail: Click
Contact Tel: 01782 338787 Contact Fax: 01782 33 87 88
Reference: JOB-4620 Added: 14-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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