Job Details  
Advertiser: KHR - Recruitment Specialists

Job Title: Helpdesk Customer Support (German Speaking)
Rate:£20K to £22K Per Year    Benefits: Bonus & Excellent benefits
Description: Do you speak fluent German? Do you have a passion for customer service? We are looking for a German speaking Customer Support Executive for an expanding company based in central Tunbridge Wells for a 12 month contract.

You will:
- Provide 1st line help desk support in response to all inbound calls and emails
- Be able to deal with high volume calls answering customer queries
- Support technical products and identify and provide solutions for any issues that arise
- Have proven customer service contact centre help desk experience.
- Previous IT technical help desk experience.
- Excellent communicator with fluent written and verbal English & German.
- Have a good understanding of customer service in an online business
- Have an ability to understand customer needs and respond to them efficiently

Salary: 22,000 + 10% Bonus + 5 weeks holiday + Bank holidays + flexible benefits.

Working rota:– 08:00 – 16:30 or 11:30 – 20:00 one Saturday per month with a day off that week.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…

Skills Required: Helpdesk, 1st line support, customer service, call centre, Fluent German
Job Type: Contract
Start Date: ASAP     Duration: 12 months
Contact: Sonia Katewu Contact E-mail: Click
Contact Tel: 01732 870011 Contact Fax:
Reference: SK/CSGERMAN Added: 10-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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