Job Details  
Advertiser: RevolutionRec

 
Job Title: Customer Service Coordinator
Location:East Riding of Yorkshire
Rate:£ Per Year    Benefits: Salary is negotiable
Description: We are currently representing a role as a Customer Service Co-Ordinator for a hugely successful company who are a market leader in their industry, the role is based at their Hull site.

Reporting to the Marketing and Digital Director, responsibilities will include:
• Deal with all customer enquiries, including general enquiries and complaints
• Take control of updating the marketing branch and product image library
• Provide support for branch and online customers
• Handle all telesales queries and provide online account payment support along with live chat & web Q&A’s
• Continually updating customer database
• Assist with product and price enquiries
• Effectively communicate information between the manufactures and the buying team when required
• Take full control of customer complaint journeys to reach a satisfactory completion

To be successful in this role, the candidate would preferably:
• Experience of working within a customer service role would be an advantage
• Ability to take ownership of projects
• Knowledge of SAGE, Sharepoint, Survey Monkey, Microsoft Word and Excel would be an advantage
• Be a quick learner and be able to think creatively and suggest new ideas
• Have a keen eye for detail

For further information on this role, please contact the office to speak to one of our consultants. Our telephone number is 01482 291751, or please send your cv to commercial@identify-talent.co.uk

If you have not received any correspondence within 14 days of your application for this vacancy then unfortunately you have not been successful on this occasion.
Skills Required: Customer Service Coordinator
Job Type: Permanent
Start Date:     Duration:
Contact: Lisa Broadbent Contact E-mail: Click
Contact Tel: 01482 291751 Contact Fax:
Reference: 12950 Added: 10-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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