Job Details  
Advertiser: Fusion Appointments Ltd

 
Job Title: Training & Development Administrator
Location:Horsham
Rate:£22K to £24K Per Year
Description: Training & Development Administrator - Horsham



Training and development administrator role:

The purpose of this role is to support the Training and Development Coordinator in all areas, including; maintenance of company procedures, client facing manuals and support documentation; internal and external client training and development and enhancement of existing processes.

Primary responsibilities:

* Have a strong understanding of both the organisations and SEI proposition.
* Have a good understanding of both the organisations and SEI Platform functionality.
* Have good knowledge of operational processes and procedures.
* Understanding of regulatory and compliance requirements applicable to processes and controls.
* Assist with ongoing maintenance and audit of company procedures and support documentation.
* Assist with rolling six-monthly review of all current internal procedures and client facing manuals to ensure current processes and/or system enhancements are detailed and updated where required.
* Assist with update of internal procedures and client facing manuals to capture new regulatory requirements, processes and/or system enhancements.
* Assist with update of company procedures and client facing manuals to capture new regulatory requirements, processes and/or system enhancements.
* Assist with completion of internal and client facing release notes for sign off and sending in a timely manner.
* Assist with client facing communications.
* Assist with individual and team wide training to ensure any process or knowledge gaps are filled.
* Assist with the amendment and revision of processes in order to adapt to changes in the work environment.
* Continuously seek ways to identify and improve inefficient processes and document changes.
* Managing multiple tasks and projects simultaneously with minimal support, meeting expectations on timescales.
* Maintain good client relationships through proactive measures and quality client service.
* Develop and maintain a thorough knowledge of individual and departmental responsibilities.
* Mentoring for progression at all levels.

Experience and qualifications:

* Experience of working within financial services, in a training or procedural role.
* Good understanding of regulatory compliance and experience working in adherence with the FCA Handbook.
* Proven track record of working accurately within defined processes.
* Excellent attention to detail essential.
* Proficient Microsoft Office skills (Outlook, Word and Excel as a minimum) essential.
* Excellent interpersonal, written and verbal communication skills.
* Understanding of regulatory and compliance requirements that impact a role or operational process.
* Ability to effectively manage and prioritise multiple tasks simultaneously.
* Willingness to learn new systems, concepts and broaden knowledge in the industry.
* Highly motivated with a will to thrive in a challenging, fast paced environment.

Additional Benefits:

Pension, Health care, 22 days holiday rising to 25 plus statutory bank holidays.



If this sounds like you, please do not hesitate to apply!
Skills Required: Training & Development Administrator
Job Type: Permanent
Start Date: ASAP
Contact: Tanya Etheridge Contact E-mail: Click
Contact Tel: 01306 745050 Contact Fax: 01306 745051
Reference: BB35546374 Added: 09-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
Home   •   About us   •   Privacy Policy   •   Terms   •   Contact Us   •   Help
Copyright © 2013