Job Details  
Advertiser: Prism Digital

 
Job Title: Deployment Engineer - Cloud Telecoms - UC, Voip,
Location:London
Rate:£40K.00 to £60K.00 Per Year    Benefits: generous benefits
Description: Deployment Engineer - Cloud Voice Telecoms - UC, VoIP, SIP, Project management



A renowned telecoms giant with a presence globally, currently in a period of rapid growth are looking to expand their teams. Reporting to the Head of Deployment, you will be joining a team of 14 and taking on the role as a Deployment Engineer.

You will be interacting with client customers and providing them with guidance around the design, planning, testing and delivery of their cloud based solutions. Previous experience in a customer facing role or project management is key in this position. Whilst you will be required to be on client site up to around 30% of the time, other responsibilities could see you providing technical assistance and troubleshooting the internal systems.

Whilst maintaining a project manager/business analyst mindset, it is still key that you have sound technical knowledge of UC, SIP and VoIP cloud based solutions.

Responsibilities:

* Guidance on hosted voice configurations, call centre design and end points.
* Work alongside project managers, pre-sales engineers to understand customer requirements
* Complete design documentation – call flows, user info, call management
* Conduct system tests, call routing and general troubleshooting
* Provide guidance to client network and firewall configurations
* Ticket resolution

Qualifications and Experience:

* Excellent interpersonal skills - Quality written and verbal communication.
* Previously experience deploying/configuringUCandVoIP systems on an enterprise scale

* Examples of Multi site large scale projects

* Proven experience in the design and delivery of Call centre UC solutions
* Excellent analytical and problem-solving skills
* Degree level or equivalent level of education
* Experience of CRM systems or integration VoIP software into CRM’s e.g. Salesforce

Employee Benefits:

* 25 days holiday
* Private healthcare inc. Family cover
* Pension plan
* Life assurance – equal to 4x your annual salary
* Income protection plan
* Employee assistance program
* Childcare vouchers



Deployment Engineer - Cloud Voice Telecoms - UC, VoIP, SIP, Project management
Skills Required: Telecoms, VoIP, UC, SIP, Project management, Business analyst
Job Type: Permanent
Start Date: ASAP     Duration:
Contact: Andrew Neal Contact E-mail: Click
Contact Tel: 0203 800 1234 Contact Fax:
Reference: BBBH2659 Added: 07-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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