Job Details  
Advertiser: IFDS

Job Title: Dealing Services Senior Associate
Rate:£ Per Year    Benefits: Competitive
Description: Summary

The Dealing Services team are situated within DST's Head Office in Basildon. The office has free onsite parking along with a subsidised canteen.

You will be responsible for the processing of investment deals (e.g. buying/selling of investments) onto our clients database system on behalf of the Management Companies that DST services (i(leading Financial Services organisations) either by post or fax. Any deals received must be placed on the same day to ensure they get the correct valuation point (VP)


* Reference salary based on experience and in line with the ACE salary progression scheme
* 20 Days holiday (increasing by 1 day for every year’s service up to a maximum of 25 days)
* 6% non-contributory pension scheme
* Life Assurance (4 x salary)
* Single person healthcare
* Flex benefits scheme

Main Responsibilities

* Managing work queues - To review AWD work queues to ensure work is processed within SLA’s for allocated Management companies and any additional work is completed within guidelines set by Team Leader.
* Responding to queries - Ensure that all queries and e-mails are responded to in a timely manner.
* Clearing NIGO’s and answering referred work - Ensure that all NIGO’d work is correct and that all responses given for referred work are clear , unambiguous and answered in good time using the referral template.
* Compliance samples, projects and procedures - Ensure that any work delegated by Team Leader and/or Line Manager is completed to deadlines set.
* Escalation - Ensure that any work outside SLA or any error found or made is reported to team leader. Ensure that any serious errors are reported to line manager in line with the published escalation process.
* Training and Development - Take responsibility for own development and provide manager with details of any training required. Ensure that annual regulatory training is completed.
* IOC Exams - To work towards completing the first IOC exam, if not already obtained. Committing to study sessions and the input of additional hours to home study.
* AOM - Ensure that RTM is logged correctly.
* Completion of Operational Checklist Portal - Ensure that OCP checklists for allocated Management Companies are completed accurately and on-time, if late a reason is provided.
* Assisting other area - Ensure that Team Leader is aware if own allocated work is light so additional work can be provided. Be willing to assist in other areas / teams as required.

* To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed

Ideal Candidate

* Administration and/or data processing experience gained within a corporate, deadline-driven environment
* Experience in Financial Services Investment Industry
* Good keyboard skills to include basic Word, Excel and Outlook
* Ability to work to strict deadlines and follow strict processes
* Highly numerate with good accuracy and attention to detail
* Organised and able to work on own initiative when required
* Good communication skills including a good telephone manner
Skills Required: customer service
Job Type: Permanent
Start Date: asap     Duration:
Contact: DST Systems Contact E-mail: Click
Contact Tel: Contact Fax:
Reference: DST/TP/17446/10161 Added: 07-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
Home   •   About us   •   Privacy Policy   •   Terms   •   Contact Us   •   Help
Copyright © 2013