Job Details  
Advertiser: TLP Consultancy

 
Job Title: Technical Support Engineer - Technical Operations
Location:Reading
Rate:£27K to £30K Per Year    Benefits: Pension, Commission Structure
Description: Technical Support Engineer – Technical Operations Analyst – Financial Services – FPS - Reading

I am looking for a Technical Support Engineer – Technical Operations Analyst –who will be dealing with customers via phone, portal, and email, resolving issues and escalating where necessary, operational support of company cloud services and applications, pro-actively informing customers of any issues with the Direct FPS service (Faster Payments Service), maintenance and development of Direct FPS service and cloud services support, related resources and documentation, you will also be required to support the Transactional Operations team in the maintenance and running of the systems/servers, and work to ITIL methodology to ensure industry best practice is maintained at all times.

Key skills & responsibilities:

• A number of year's experience in a Service Delivery or Technical Support position
• Experience or a good understanding of the UK Faster Payments Service (FPS) would be highly advantageous
• ITIL best practice experience/qualification
• Windows Operating Systems
• Windows Server 2008/2012
• SQL Server administration and optimisation experience and/or Oracle database
• Virtualisation experience VMWare, Hyper – V, KVM
• Experience of managing web applications on Apache, IIS, Oracle, WebLogic.
• Understanding of TCP/IP
• Knowledge of Project Management methodologies

My client operates with the Financial Services sector so any previous experience of Faster Payments Services (FPS) or Payment Solutions would be highly advantageous .

My client is looking to pay a base salary of between 27,000 - 30,000, + a great benefits package to include commission structure, pension, travel insurance, childcare vouchers.

TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.
Skills Required: Technical Support, Windows, Faster Payments Services, FPS, Financial Services
Job Type: Permanent
Start Date: ASAP     Duration: ASAP
Contact: Joe Coombes Contact E-mail: Click
Contact Tel: 01737 824032 Contact Fax: 01737 824001
Reference: JC000010 Added: 07-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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