Job Details  
Advertiser: Travel Trade Recruitment

Job Title: Travel Agency Manager -
Rate:£22K to £25K Per Year    Benefits: Performance related bonus
Description: Are you an experienced Travel Agency Manager looking for a new challenge in the Cardiff area? Are you enthusiastic and driven to succeed? My client is an expanding award winning specialist company looking to employ a dedicated and hard-working Travel Manager. You will be required to put your customers first and show a high level of customer service. This role requires a candidate with an open mind who is willing to develop their team over the long-term and happy to get involved still with making bookings. The lucky candidate will be working in a lovely office environment and be able to earn a competitive salary.

• Be a hands on travel manager happy to develop and build your team
• Sale of package holiday products, including both dynamically packaged and tour operator products.
• Keep in touch with product developments and gain an expert inside knowledge of local hotels, flights and transfer options
• Involve yourself in destination training and resort visits
• Attract and engaging new clients.
• Manage relationships with an existing loyal customer base
• To make the most of every single genuine 'sales enquiry' received
• Effectively to maximise revenue and profit.
• Ensure the product sold to our clients and the supporting information is to the highest standard.
• Communicate with clients via e-mail and over the phone.
• Demonstrate total commitment to customer service at every stage
• Ensure all clients return home having had a trip which exceeds their expectations
• Continually strive to maintain a strong reputation for repeat business and client recommendations.
• Manage long-standing supplier relations.
• Keep up to date with travel industry regulations and protocol.
• Embrace the companies ski product and become an expert in the options available to clients including lift passes, ski school and equipment hire

• Travel industry professional with experience of travel management
• Strong knowledge of travel agency operations and holiday booking processes
• Both tour operator packages and tailor made products.
• An energetic, can-do attitude with a desire to progress yourself individually as well as the business.
• A fast learner who's happy to take initiative
• Good financial acumen with the ability to manage profit margins and cost control.
• Natural organiser, ability to multi-task with high attention to detail.
• Passionate about customer service.
• Able to work calmly under pressure
• Experience of TARSC would be very beneficial for this role

My client is offering a competitive salary in the region of 22-25k plus a performance related bonus.

Please send your CV to or follow the link TO APPLY - For further information please call Dave Vaughan at Travel Trade Recruitment on 0121 450 9776.
Skills Required: Travel Agency Manager, Travel, Travel Agent, Cardiff, Assistant Manager
Job Type: Permanent
Start Date:     Duration:
Contact: Dave Vaughan Contact E-mail: Click
Contact Tel: 0121 450 9776 Contact Fax: 020 7347 5061
Reference: 33733NO1 Added: 05-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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