Job Details  
Advertiser: IFDS

Job Title: Wmi New Business Senior Associate
Rate:£ Per Year    Benefits: Competitive
Description: To process new business applications within set procedures and following existing processes. Communicating with internal and external parties regarding missing and incomplete application information.

Main Responsibilities

* Accurately process new business applications
* Responsibility to ensure relevant information is passed to appropriate teams or issued in correct manner
* Ensure correct delivery and retention of appropriate documentation and correspondence
* Keep up to date with business knowledge to ensure good service to customer, both internal and external
* Ensure that tasks are completed within any Service Level agreements that apply to department
* Meet Departmental and Personal Target set by manager
* Prioritise work appropriately and adjust plans as work situations change

* Maintain and implement personal development plan in partnership with immediate manager
* Complete performance management documentation in line with agreed time-scales and in liaison with line manager
* Deal with customer data ethically and in accordance with FCA requirements
* Update Excel spreadsheets and record stats if required
* Identify potential complaints/non-standard work and pass to appropriate area/person
* Process email received by department if appropriate

To carry out any other duties which are within the employee's skills and abilities whenever reasonably instructed

Ideal Candidate

* General Organisational and business skills
* Knowledge of the required departmental systems
* Good understanding of processes and procedures within relevant Department
* Awareness of Departments service level agreements for completing admin functions
* Basic typing and processing skills
* Excellent written and verbal communication skills
* Customer service skills
* Good understanding of customer’s needs
* Can receive feedback in constructive manner
* Open minded approach to suggestions from colleagues and manager
* Can contribute good working atmosphere within own team and dealing with customers
* Proven competence in mathematical skills
Skills Required: Wmi New Business Senior Associate
Job Type: Permanent
Start Date:     Duration:
Contact: DST Systems Contact E-mail: Click
Contact Tel: Contact Fax:
Reference: DST/TP/17447/10224 Added: 04-11-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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