Job Details  
Advertiser: KHR - Recruitment Specialists

 
Job Title: Customer Services Assistant
Location:Kings Hill
Rate:£20K to £23K Per Year
Description: We are currently recruiting for a well established and rapidly expanding organisation who are seeking to recruit a sales focused Customer Services Assistant to work in a fast paced and busy role. You will have responsibility for Customer service and for meeting customer service targets. There is an element of sales involved and therefore a strong telephone presence is required. The hours of work are 4 days per week 11 - 7 and Sunday from August.

Duties will include but not be limited to:
Having responsibility for customer contacts (via telephone, email and online) consistently delivering exceptional levels of customer service and meeting customer service targets.
You will be pro-active and used to up-selling, ensuring follow up action to maximise every opportunity which will include outbound calling.
Dealing with clients in a professional manner and managing client expectations
Maintaining a continuous knowledge of a customer requirements.
Accurate file management and data entry, including updating of databases and spreadsheets using Excel and in-house applications.
Work allocation to external sources
Internal and external communications

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...


Skills Required: Telesales, Customer Service
Job Type: Permanent
Start Date: ASAP
Contact: Daryl Kay Sanderson Contact E-mail: Click
Contact Tel: 01892 708700 Contact Fax:
Reference: DKSIRCS4 Added: 23-10-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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