Job Details  
Advertiser: JVP Jobs

Job Title: Telesales Apprentice
Location:Wrexham, Wales
Rate:£16K.0000 Per Year
Description: Telesales Apprentice

Are you a personable and proactive person with excellent interpersonal skills, who would love the opportunity to kick start a career within sales and customer service? A fantastic opportunity has arisen to join an established and growing business where you will receive full training, gain experience and a recognised qualification, enabling you to build a career and develop your sales skills.

Who will I be working with?

Platts Animal Bedding is a market-leading UK manufacturer and supplier of quality animal bedding. Established for over 40 years, the family-owned business supplies thousands of farmers throughout the UK and Southern Ireland. Working from the depot located in Wrexham, you'll be part of an employee focused company that truly believes the whole team plays a key role in the business' success, and each team member is actively encouraged and supported to develop and progress their skills and reach their full potential.

So, what will the role of Telesales Apprentice entail?

Working as part of an experienced professional team, as a Telesales Apprentice you'll be trained and supported to develop your knowledge and skills, enabling you to take a proactive and organised approach to supporting the team, with varied responsibilities and duties to include although not be limited to:

* Answering the phones in a professional and helpful manner, ensuring queries are dealt with efficiently and effectively
* Providing high standards of customer service, representing the company in a professional manner at all times
* Contacting existing and prospective customers to establish requirements and advise of promotions where appropriate, to generate repeat business
* Proactively identifying potential key accounts through fact finding
* Managing the CRM system effectively, ensuring the database remains up-to-date at all times
* Processing orders on Sage and maintaining accurate database records
* From time to time attending industry trade events, allowing you to meet customers and sell face-to-face

What will I need to be considered for this Telesales Apprentice vacancy?

* Passionate about developing a career in sales
* Positive and friendly attitude with excellent telephone manner
* Excellent listening skills, with a willingness to learn and develop new skills
* Results driven and self-motivated, with a "can do" approach to work
* Ability to work effectively as part of a team and independently
* Timely and accurate typing and data entry skills
* Good standard of IT literacy

Previous office based customer service or sales experience would be advantageous, although not essential as full training will be provided.

IMPORTANT: Due to strict criteria set by the apprenticeship scheme, applicants must be aged 16-24 at the time of commencing studies in October 2017. Please note that employment for this role is available immediately.

What will I receive in return?

In addition to gaining a ' Level 2 NVQ Certificate/ Diploma in Sales (QCF) ', you will receive comprehensive training and support, and your hard work and results will be appreciated and rewarded. You will be part of a friendly, positive and professional team within a well-established and employee focused company, where you will be provided with opportunities for continuous professional development and career progression.

Salary: Up to £16,000, level dependent on experience

Hours of Work: Monday to Friday, 9am to 6pm.

Contract Type: Permanent

Location: Llay (Wrexham, North Wales)

All applications to be submitted online, and strictly no agency calls or agency CV submissions.

This Telesales Apprentice vacancy is advertised by JVP Jobs on behalf of the employer Platts Animal Bedding. At JVP Jobs we believe in providing complete transparency for you the job seeker to help you make informed decisions. By applying for this role you are submitting your CV directly to our above named client. Please note that we DO NOT operate as a recruitment agency, all applications will be reviewed directly by the employer Platts Animal Bedding, and should they wish to progress your application further they will be in contact with you.

Feel free to visit JVPJobs co uk to access CV and interview tips, apply for advertised vacancies, and set up email job alerts.

Skills Required: Telesales Apprentice
Job Type: Permanent
Start Date: ASAP
Contact: JVP Jobs Contact E-mail: Click
Contact Tel: 01745 774 955 Contact Fax:
Reference: 1997 Added: 06-10-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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