Job Details  
Advertiser: Travel Trade Recruitment

Job Title: Group Reservations Executive - German Speaker
Rate:£ Per Year
Description: Are you a fluent German Speaker? Do you have experience of Incoming Group travel into the UK? Do you have extensive Reservations experience? If you have a good understanding of hotels in the UK, this groups reservations role may be for you! Our client, a well known incoming travel tour operator and is seeking an experienced Group Reservations Executive who is a fluent German speaking to join their busy and expanding team in London.

Job Description:

Your core responsibility will be to efficiently quote Group enquiries and to make consequent bookings and reservations for hotels and other ancillary service.

• To undertake client reservations in an efficient and customer focused manner
• To ensure agreed response times to clients are met and all reservations undertaken are accurate
• To build and maintain strong relationships with clients under your care
• To deliver first class customer service to our clients
• Ensuring all procedures are adhered to and as directed by your line manager
• To make hotel and other service reservations, maintaining strong supplier relationships.
• To undertake any other administrative tasks as assigned by your manager

Experience Required:
• Fluency in English and German is essential
• A good knowledge of the inbound tourism industry products is essential
• Some experience of handling VIP and/or luxury accounts is desirable
• Experience using Tourplan is desirable but not essential
• Travel & Tourism degree or relevant travel industry experience preferable
• Excellent organisational skills with good attention to detail
• Excellent customer care and communication skills
• Team player able to work in a busy environment

The Package:
The successful candidate will be rewarded with a competitive starting salary of 21,000 - 25,000.

If you feel you meet the specific job requirements and would like to be considered please click on 'Apply' and attach an up to date copy of your CV.
Skills Required: Group Reservations Executive - German Speaker
Job Type: Permanent
Start Date: ASAP
Contact: Regis Banza Contact E-mail: Click
Contact Tel: 0203 887 9444 Contact Fax: 020 7347 5061
Reference: R19210 Added: 05-10-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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