Job Details  
Advertiser: Polar Recruitment Services Ltd

Job Title: Managed Services Operational Architect
Rate:£60K to £75K Per Year    Benefits: + Car & Benefits
Description: Managed Services Operational Architect

Polar Recruitment are currently recruiting on behalf of a leading IT Services organisation for a Managed Services Operational Architect, who will be aligned with key strategic managed service customers to be the primary technical lead delivering governance, strategy and innovation, as the customers trusted advisor.

The Managed Services Operational Architect will be pivotal in bridging the gap between business problems and technology and services solutions, by utilising proven expertise within managed service operating models, and the ability to understand and articulate supportable technology infrastructure and the business needs it enables.


* Build strong relationships to guide customer strategy as trusted advisor.
* Ensure that technology infrastructure is supported and provide input on strategic investments to meet future customer demand.

* Identify and highlight risks and issues.
* Architectural governance of projects to ensure managed service requirements are fulfilled.
* Lead customer technical review boards
* Understand the operating model of customers’ services and technology, and function as the technical point of contact, internally and for customer stakeholders.
* Advise on technologies, risks and impacts through a lifecycle roadmap
* Translate business requirements, risks, internal capabilities, technology evolution and transformation into a customer journey with a technology strategy.

Essential Skills & Experience

* Extensive experience within the Managed Services sector.
* Previous experience in a senior Consultant position.
* Very strong customer management, communication and negotiation skills.
* Able to present to large audiences and / or at Exec level.
* Experience leading large technical teams
* Ability to provide input into commercial and technical documents, and to develop solution business cases
* Ability to gain a deep understanding of customers’ environments and operating procedures.
* Experience managing the delivery of service outcomes, and added-value service solutions.
* Proven ability to enhance service reputation with customers, vendors and internally.
* Familiar with Data Centre environments and technologies.
* Ability to design multi-technology solutions desirable.

The Managed Services Operational Architect will be rewarded with an attractive salary and benefits package, allied to superb career advancement opportunities with a market leader in the IT Services sector.
Skills Required: Managed Services, IT Services, Consultant, Architect
Job Type: Permanent
Start Date: Asap     Duration: Permanent
Contact: Gary Crockford Contact E-mail: Click
Contact Tel: 02380 001179 Contact Fax:
Reference: PLRMSOA/GC Added: 02-10-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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