Job Details  
Advertiser: Modis


 
Job Title: Service Desk Analyst
Location:Watford
Rate:£14 Per Hour
Description: Great new opportunity for a contract Service Desk Analyst for an initial 6 month contract.

I'm looking for someone with strong communication skills; and experience of resolving incidents, problems, and queries and preferably within an ITIL support environment. The Analyst will need to have experience managing, co-ordinating and closing Service Desk Incidents and change requests and be able to manage a large volume of calls.

The role requires excellent troubleshooting skills, the ability provide a first time fix wherever possible, and will involve working to SLAs and with the support teams escalating issues where necessary.

In order to be considered for this role you will need to demonstrate knowledge and a background in:

• Remote Support
• Customer service and communication
• Active Directory
• Microsoft Windows & Office
• Hardware Troubleshooting


The role is based in Watford and is an excellent opportunity to join on an initial 6 month contract. If you feel you have the relevant experience please send your CV ASAP for consideration and a potential interview.

This role is urgent and requires someone who is available for an immediate start.
Skills Required: Service Desk Analyst
Job Type: Contract
Start Date: ASAP
Contact: Jon Bagshaw Contact E-mail: Click
Contact Tel: Contact Fax:
Reference: 1145283 Added: 27-09-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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