Job Details  
Advertiser: Fulcrum Telecom

 
Job Title: Telecommunications Consultant
Location:Newcastle upon Tyne
Rate:£25K to £35K Per Year
Description: Role Summary
The Telecommunications Consultant role is to work within the Technical Services Department and will involve the planning, execution and completion of telephony projects according to agreed deadlines and within budget. This includes pre-installation liaison with the client/Salesperson/Project Manager to agree objectives, preparing a technical plan and execution of the plan to completion with customer acceptance.

Working Arrangements:
The position offered is based out of Gateshead Head Office however you will often be required to work at customer locations throughout the UK which will involve staying away from home typically no longer than 4-5 nights.

The working hours are normally Monday to Friday, 09:00-17:30 with 1hr for lunch, although extended hours may be required to meet customer requirements.

It is expected that the successful candidate will be able to accommodate changes to their working hours and also be available to work weekends & evenings as required.

Main Duties and Responsibilities:
A highly motivated and conscientious individual, your main areas of responsibility will include:
• Installing and configuring Mitel based telephony solutions
• Responsibility for the successful delivery of assigned projects
• Provide presales assistance to the Sale department

Knowledge, Skills and Experience Required:
• At least 5 years’ experience in designing, deploying and supporting Mitel telephony products
• Strong understanding of general telecommunications technology including SIP
• Excellent communication skills
• Excellent documentation skills
• Customer focussed
• Able to work well as part of a team and individually
• Maintain awareness of new and emerging technologies
• Follow instructions given
• Decision making – displays a willingness to make decisions; exhibit sound and accurate judgement and include appropriate people in the decision making process
• Highly motivated – Sets and achieves challenging goals
• Quality management – ability to look for ways to improve and promote quality.
• Must have a full, clean or near clean UK driving licence

Qualifications Required:
The candidate should hold at least a current Mitel MiVoice Business (MCD) qualification. A formal qualification in a network discipline is not mandatory but a strong understanding to aid troubleshooting and design is expected.

Desirable Skills/Knowledge:
• MiVoice Border Gateway (MBG)
• MiCollab
• MiContact Centre Business
• CCNA or equivalent qualification would be an advantage

IQ Telecom is acting as an Employment Agency in relation to this vacancy.
Skills Required: Mitel, MiVoice, MiCollab
Job Type: Permanent
Start Date: ASAP
Contact: Nick Davies Contact E-mail: Click
Contact Tel: 01442 285 022 Contact Fax:
Reference: NRD Added: 25-09-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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