Job Details  
Advertiser: ThreePeople

Job Title: Head OF IT Service Delivery
Rate:£60K to £80K Per Year    Benefits: car + benefits
Description: Head of IT Service Delivery – Bristol - 60,000 to 80,000 p.a. + Car + Benefits d.o.e.

IT Service / Support role with fast growing technology & cloud based solutions company

The Role

As Head of IT Service Delivery, you will be responsible for a broad based remit managing the expanding teams in Operations Support and Project Management including all core KPIs. You will drive Business / Continuous Improvement processes and project specific initiatives, working with a range of business partners / vendors / customers with responsibilities including:

* operations / support delivery / commercial and client management
* costing, delivering and ensuring client value in IT Managed Services contracts
* building strong relationships with internal functions ( sales / finance / bid management )
* acting as key contact for customer escalation and performance management

The Company

Fast growing and with a reputation for excellence, our client is a leading developer and provider of IT / technology / cloud-based solutions, services and support with a focus on increased quality and efficiency of the customer experience.

The Person

As Head of IT Service Delivery, you will be ITIL qualified with leadership and motivational team management skills and a solid technical background within the IT / Cloud / Software / Telco / Services sector. Skills will include:

* experience / strength in customer facing service management
* a positive approach to customer service
* excellent team leading / client-facing skills
* strong commercial / project management skills

If you wish to be considered for the role of Head of IT Service Delivery, please forward your CV stating current remuneration details and availability quoting reference 272563.


Applications are invited with experience in: head of service delivery IT director support operations delivery director project manager ITIL director Cloud Telco Software it jobs technical telecoms software technology cloud based solutions Bristol jobs

ThreePeople advertises vacancies on behalf of clients. If your CV matches our clients requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Your CV will not be retained by ThreePeople for future use.
Skills Required: head of service delivery IT director support operations delivery director project manager ITIL direc
Job Type: Permanent
Start Date:     Duration:
Contact: Three People Contact E-mail: Click
Contact Tel: 01275 815 333 Contact Fax:
Reference: 272563 Added: 22-09-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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