Job Details  
Advertiser: DP Connect

Job Title: Defect Manager
Rate:£550 to £600 Per Day
Description: We have a fantastic opportunity for a contract Defect Manager to join our leading financial payments client.

For this role ideally the Defect Manager will have the following;

* Ideally 5 years Defect Management experience including Tools e.g. JIRA
* Financial Services experience
* Root Cause Analysis of complex systems
* Experience with Distributed systems
* Experience with high volume throughput systems

Key responsibilities for the Defect Manager;

* Co-ordinates and manages rapid response and permanent resolution to defects, ensuring that appropriate action is taken to investigate and resolve them, with minimal downtime to systems and services
* Maintains up to date information to all interested parties
* Ensures defects are fully documented within the defect/configuration management tool
* Proactively matches unresolved defects against existing problems, known errors and defects
* Determines and initiates preventative measures, such as identifying and investigating suspect software and other components
* Ensures existing defects and known errors in the system and services being brought into operations are understood and managed in the same way as those arising from operational incidents
* Support service level management in monitoring the impact of defects on agreed service levels, and co-ordinate and manage any appropriate improvement activities
* Keep relevant staff ( including users, suppliers, and specialists) informed of the status of systems and services, by producing reports and registers on defect/problem reporting data ( e.g. data extracted from the defect/configuration management system) RCA

If you are interested in the role please send your over.

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Skills Required: JIRA, Root Cause Analysis
Job Type: Contract
Start Date: ASAP
Contact: Hayley Russell Contact E-mail: Click
Contact Tel: 020 8466 3623 Contact Fax: 020 8290 5249
Reference: JO024624 Added: 21-09-2017
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