Job Details  
Advertiser: Remit Resources

 
Job Title: Application Support Specialist (6 Month Contract I
Location:Germany
Rate:£ Per Year    Benefits: competitive day rate
Description: My client is currently looking for experienced Application Support Engineers to work in Germany on a 6-month contract working within an internal support team and supporting their external global clients on 3rd line projects.

Job Responsibilities:

* May participate in the evaluation of new software packages and/or application changes:

* Identifies and specifies the application requirements
* Implements and tests prototypes
* Applies installation quality assurance tests and assures consistency with standards
* Applies appropriate testing procedures and scripts

* As the lead for small and mid-size applications may manage operations & support, Service Quality, application optimization & maintenance, smooth transition of projects into operations and relationships to key stakeholders.
* Lead Super User group meeting/TC and communicate minutes as appropriate.
* Design, develop and provide customer training sessions and workshops for supported applications (also writing & maintaining Training Manuals). Provide user support and guidance to customers through consulting, teaching and publication of documentation for different applications globally.
* Support test, Computer System Validation and roll-out activities within planned application changes and maintain relevant documentation based on the application/business expertise.



Technical Skills:

Good understanding and practical experience with

* Good Documentation Practice (ideally in GxP area)
* Windows server administration (basic)
* Unix/AIX, WebSphere and Oracle (basic)
* MSSQL Server (basic)
* Ability to understand complex (technical and process) environments

Basic understanding

* ITIL Processes
* Project Management
* System Validation Lifecycle (ideally in GxP area)
* Scripting / Programming experience
Skills Required: Release Manager
Job Type: Permanent
Start Date: ASAP     Duration: 6 Months
Contact: Richard Morgan Contact E-mail: Click
Contact Tel: 020 7183 6232 Contact Fax:
Reference: app supp 17 Added: 21-09-2017
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