Job Details  
Advertiser: CLD Recruitment

 
Job Title: Customer Service Advisor
Location:Leeds
Rate:£17K to £17,500 Per Year    Benefits: Excellent Benefits
Description: CUSTOMER SERVICE ADMINISTRATOR, 17,500 , FREE PARKING + FULLY FUNDED QUALIFICATIONS!

My client is a large financial services institution who are based on the outskirts of Leeds. They seek a customer service administrator to join their team to deal with emails and telephone calls made by investors and professionals in a timely manner adhering to regulations.

You will be offered a competitive salary with excellent training within the investment banking industry.

Duties Include: -

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations
• Prioritise queries and correspond with other departments when necessary to determine the root cause
• Type and administer correspondence to customers / investors and professionals meeting deadlines
• Ensure quality and accuracy in all correspondence with customers and investors

Skills & Experience Required

To be considered for this role you must be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn’t essential. Other customer service experience can include any complaint handling, inbound processing and/or banking roles. Maths and English GCSE grade C+ are essential for this role

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Skills Required: Customer Service, Call Centre, Financial Services, Banking, Customer Services, Inbound Call Centre
Job Type: Permanent
Start Date: ASAP     Duration: Permanent
Contact: CLD Recruitment (Leeds) Limite Contact E-mail: Click
Contact Tel: 0113 829 3380 Contact Fax: 0113 394 4113
Reference: J869 Added: 13-09-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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