Job Details  
Advertiser: Cosine UK Ltd

 
Job Title: Customer Service - Outbound Calls
Location:Haddenham
Rate:£80 Per Day
Description: Outbound Telephone Account Executive

Cosine is one of the UK`s leading field sales and marketing agencies. We`re a small, award-winning agency with a big reach. As part of Omnicom we have access to the world`s largest marketing group, but our size allows us to be agile, quick-thinking and flexible.

The role;

- To complete high-quality, small merchant outbound calls on behalf of American Express to drive awareness of the American Express brand and Card acceptance. 
- To understand the Clients` Products and Services and ensure the call adds value, provides merchant education and supports our Clients` business objectives.
- Ensuring data capture accuracy and identifying themes and trends from merchant feedback to support overall objective of a positive merchant experience
- Educate on American Express Services, Marketing Opportunities
- Influence decision maker to increase/begin American Express card acceptance by overcoming objections, listening and responding
- Ensure point of purchase are in place
- First point problem solving for terminal issues and escalate if appropriate

Required skills;

- Previous experience in telephone-based campaigns - outbound and/or inbound customer service or sales
- Have excellent communication skills and be able to engage with key contacts by adapting style to gain credibility with merchants. 
- Being a good listener and proactive in questioning merchants
- Proven ability to meet set targets
- Ability gain... Please go to https://www.aptrack.co/uap/AAAAbAAPQ7MCEg3i/ to see the full advert text.
Skills Required: Outbound+calling
Job Type: Temporary
Start Date: 18-09-2017
Contact: Contact E-mail: Click
Contact Tel: Contact Fax:
Reference: AMEXMRE4 Added: 06-09-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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