Job Details  
Advertiser: Clemtech

Job Title: Quality Complaints Engineer
Location:Milton Keynes, Buckinghamshire
Rate:£30K.0000 to £35K. Per Year    Benefits: Benefits
Description: Quality Engineer Job Ref JO0000008435

Quality Engineer responsible for managing Customer Quality issues within a fast-paced service environment and leading problem solving investigations to mitigate immediate safety risk, as well as manage Customer's expectations and prevent re-occurrence.

He / She will also be responsible for Quality systems and the development, revision & implementation of Quality strategy, policy and standards across the business.

Ideally you will have
Competency in the use of the QM Module on SAP
An Engineering background
Knowledge of quality standards & models
Proficient knowledge in the use Microsoft Office

Understand & capture the customer's voice at various stages of the complaints management process.
Develop robust Quality Controls to ensure compliance is maintained at all times and can be demonstrated.
Lead a problem solving team to provide a robust corrective and preventive action report to prevent recurrence and demonstrate Quality System agility.
Progress & validate corrective actions from inception to completion using 8D methodology and complementary problem solving tools.
Monitor, review and report key performance indicator metrics & failure trends.
Host Customer visits on site when required to demonstrate effectiveness of implemented actions.
Liaise with customer to understand in- situ concerns.
Coach employees on quality measures & company policy
Work closely with all functions to develop efficient, effective process with a continuous improvement approach.
Manage and develop the "Quality Management System"
Develop and support delivery of internal audit
Ensure compliance with industry, national & international standards

The Quality Assurance Engineer Job was posted by Clements Technical Recruitment (Clemtech) and may suit you if you have worked in roles such as SQA Engineer, Lead Quality Auditor, Internal Quality Auditor, Quality Assurance Engineer, or if you're ex military personnel, are looking for jobs for ex-military personnel, Forces personnel, Navy personnel, Royal Navy personnel, Personnel in the Air Force, Royal Air Force personnel, leaving the Armed forces, Armed forces personnel, jobs for ex RAF, ex RAF personnel, Engineers searching for jobs for ex forces uk.

Clemtech are a Technical Recruitment Agency specialising in employment opportunities and the executive job search in engineering, technical and office support staff in both contract and permanent Jobs in Rail.

From the Clemtech Head Office we deliver comprehensive recruitment solutions across the UK, Europe and Overseas providing our clients and candidates alike with unparalleled service, support and opportunities.

Application for this position and subsequent acceptance to attend an interview for the Quality Engineer Job will be evident of your willingness to work in this role commutable from Bedford, Northampton, Kettering, Rugby, Huntingdon, St Neots, Stevenage, Hitchin, Luton, Aylesbury, Leighton Buzzard, Brackley, Banbury, Towcester.

This job vacancy is only open to candidates with the right to work in the U.K

Skills Required: Quality Complaints Engineer
Job Type: Permanent
Start Date: 24/08/2017     Duration:
Contact: Sean Durrant Contact E-mail: Click
Contact Tel: 023 9224 2690 Contact Fax:
Reference: JO0000008435 Added: 04-09-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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