Job Details  
Advertiser: Appointments Personnel

Job Title: Administrator
Location:Stoke on Trent
Rate:£18,500 Per Year
Description: Sales / Administration Assistant

Location: Stoke-on-Trent

Salary: 18,500 per annum

Hours: Monday to Friday 8am – 4pm / 8:30am – 5:30pm / 9am – 5pm Flexibility Required (40 hours per week)

This is a maternity cover contract with the potential to go permanent

Are you an experienced Sales or Admin Assistant looking for a new challenge? Do you thrive on providing the best quality customer service? Then this could be the role for you!

Our client is a market leading manufacturer with an excellent reputation who are seeking an experienced and confident Sales / Administration Assistant to join them in their Customer Service Department

The Role

The successful candidate will ensure that customer transactions are successfully and efficiently completed and to provide administrative support, in accordance with company quality standards, policies and procedures.

You’ll also strive to add value to the orders from all customers by providing an enhanced and superior level of customer service to both internal and external stakeholders.

The main responsibilities of this role include:

* Processing sales orders/booking transport
* Maintenance of customer order and general records
* Maintenance of sales related enquiries and basic follow up and research
* Handling sales queries
* Maintenance of sales records, dealing with accounting queries and project information
* Answering customer/stakeholder enquiries via telephone/email/facsimile and acting on same day so that customer receives what they require
* Providing interim support to technical helpdesk when applicable
* Support Area Sales Managers where appropriate to deliver excellent service
* Providing basic report functionality to Area Sales Managers
* Support Commercial Manager with queries/reports
* General administration and office support duties
* Ordering stock from internal/external suppliers
* Communicating internally regarding production/stock issues
* Organising and sending literature and general customer communication

The Person

To be successful in this role you will have a passion for delivering the very highest standards of service to all and have experience of customer service and sales activities.

You’ll already hold specialised knowledge of specific commercial, technical, trades or office areas and have a working knowledge of Customer Relationship Management processes and systems.

SAP order entry/processing experience is preferred as is the ability to work in a high-pressured environment and multi task. A flexible attitude and ability to prioritise workload and organisational skills are a must, as are effective verbal and written communication skills, attention to detail and a full working knowledge of Microsoft Office

The Package

In return, our client is offering an attractive salary package for the right candidate.
Skills Required: sales administrator, administrator, manufacturing, order processor, order processing
Job Type: Contract
Start Date: ASAP
Contact: Peter Donnelly Contact E-mail: Click
Contact Tel: 01782 338787 Contact Fax: 01782 33 87 88
Reference: JOB-4436 Added: 01-09-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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