Job Details  
Advertiser: Appointments Personnel

Job Title: IT Support Technician
Location:Stoke on Trent
Rate:£20K to £25K Per Year    Benefits: DOE
Description: IT Support Technician

20,000 - 25,000 DOE

Stoke on Trent

Our client is looking for a IT Support Technician to provide first line helpdesk support to clients, assisting them with hardware and software problems via phone and email and helpdesk software.

Duties and responsibilities:

* Completing all activities for new user setup including laptop builds, inductions, account creation, change, & deletion of user accounts for leavers
* Supporting Mobile Devices
* Performing restoration of files for users
* Logging reports, fixing or escalating to the technical support team
* Provide assistance to the wider IT Team
* Preventative maintenance to PC/Laptops/Servers

Desired knowledge:

* Strong working knowledge of Microsoft based operating systems Windows XP, Windows 7, Windows 8
* Experience of working on a support desk
* Basic understanding of PC hardware set-up & configuration
* Good problem solving & analytical skills.
A keen interest in IT & new technology
* A good understanding of MS Office including Outlook, Microsoft word, Excel & PowerPoint

Our client can offer benefits such as free parking and excellent training and development prospects.
Skills Required: IT, support desk, 1st line support, 2nd line support, windows
Job Type: Contract
Start Date: ASAP     Duration: 12 Months
Contact: Peter Donnelly Contact E-mail: Click
Contact Tel: 01782 338787 Contact Fax: 01782 33 87 88
Reference: JOB-4408 Added: 30-08-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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