Job Details  
Advertiser: CLD Recruitment

Job Title: Assistant Service Delivery Manager
Rate:£40K to £45K Per Year    Benefits: Excellent Benefits
Description: Assistant Service Delivery Manager (Fund / Financial Solutions) - Leeds, 40,000 - 45,000 per annum + Excellent Company Benefits!

My client are a large international business who seek a service delivery manager to support the department manager with the responsibility for ensuring a high level of service is achieved demonstrating delivery against agreed service levels. Ideally this role will suit someone who has knowledge of fund accounting principles coupled with personnel management experience.

This role is paying a competitive salary for the right candidate, will offer funded qualifications recognised by the financial / fund accounting industry as well as an opportunity within an international organic business to develop your career.

Duties: -

• To be the main day to day contact for client service queries and escalations
• Ensure the business and outsourced service providers deliver a quality service to clients
• Work closely with the department manager to implement changes in processes and identify the need for process improvements
• Ensure direct reports have regular 1-2-1's, development plans and coaching as required in the role
• Ensure timely publication of client reporting to clients and Relationship Manager for discussion at service review meetings

Experience Required

To be considered for this role it is essential you possess the following experience: -

• Excellent working knowledge of UK fund legislation, Fund Administration and Transfer Agency
• Management experience in relation to personnel development and training
• Previous relationship management skills / exposure
• GCSE Maths & English C+
• Any additional qualifications such as the IOC / IMC would be advantageous

*This client will process a full credit check, please ensure you are able to pass a credit check prior to applying for this role*

CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Skills Required: Fund Accounting, Fund Administration, Financial Services, NAV, OEIC, Management
Job Type: Permanent
Start Date: ASAP     Duration: Permanent
Contact: CLD Recruitment (Leeds) Limite Contact E-mail: Click
Contact Tel: 0113 829 3380 Contact Fax: 0113 394 4113
Reference: J1001 Added: 22-08-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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