Job Details  
Advertiser: Dupen Ltd

Job Title: 2nd / 3rd Line IT Helpdesk Applications Support An
Rate:£23K to £30K Per Year    Benefits: range of benefits
Description: 2nd / 3rd line IT Helpdesk Applications Support Analyst: (Customer Support - T-SQL focus) Due to an internal promotion, this well-established software provider seeks an experienced helpdesk support representative to join their busy client support team.

Support Analyst – the Role:

This interesting position sits at a 3rd line level, supporting the 1st and 2nd line helpdesk teams as a ‘back end’ data specialist. Using T-SQL you will be re-creating bugs, fixing client’s data and acting as a ‘bridge’ between the IT support team and the Development and QA department.

Support Analyst – the Person:

Candidates must have at least 1-2 years commercial IT support in a similar customer helpdesk role, providing remote client and escalated support, with: -

* Strong TSQL (Transact-SQL) – e.g. developing TSQL scripts to fix database issues
* SQL Server experience
* Good general Windows support experience (various o/s, from XP to 7 and 10)
* MS Office
* MS VBA programming language experience would be useful

This is a great opportunity to join a professional, well-structured and fast-paced environment where you can develop your technical skills and grow with the company. The organisation offers room for career advancement. Services advertised by Dupen are those of an Agency.
Skills Required: Technical Support, database, SQL server, 2nd line, 3rd line, SQL, T-SQL, TSQL, VBA, SQL Server, help
Job Type: Permanent
Start Date: ASAP     Duration:
Contact: Darren Page Contact E-mail: Click
Contact Tel: 01892 536 860 Contact Fax:
Reference: 6126-TSQL Added: 10-08-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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