Job Details  
Advertiser: Herefordshire Recruitment

 
Job Title: Customer Liaison Assistant
Location:Herefordshire
Rate:£0 Per Year
Description: Customer Liaison Assistant
£18,082 per annum
Permanent 37 hours per week

PLEASE NOTE WE DO NOT ACCEPT CVS

For further information about the post and to complete the application form please visit https://jobs.hhl.org.uk/jobs

Herefordshire Housing is seeking a Customer Liaison Assistant to join our Property and Assets team in Hereford. You will be working alongside our Customer Liaison Officer assisting them with all aspects of customer liaison and support during improvement and repair works in their home, including measuring and drawing basic plans.

You will act as an advocate for customers making sure that their voice is heard and listened to when talking to contractors and when making decisions that may affect them.

You will be a team player with drive to make a positive difference. The ability to remain calm under pressure and a strong eye for detail are essential.

Strong customer service with the ability to understand and relay technical information to vulnerable customers in a manner they will understand is also essential, whilst supporting them to prepare for the works.

Alongside this will have the ability to use technology including up loading information from mobile phone and cameras on to computerised customer files. Previous experience of word, excel and outlook is vital.

Closing Date for Applications: Midnight on 9th August 2017
Shortlisting Date: 10th August 2017
Interview Date: 17th August 2017

For informal enquiries only please contact Lesley King – Customer Liaison Officer on 01432 384051.

Skills Required: Customer Liaison Assistant
Job Type: Permanent
Start Date: ASAP
Contact: Stuart Blake Contact E-mail: Click
Contact Tel: 01432 378031 Contact Fax:
Reference: HHOUS0099 Added: 24-07-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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