Job Details  
Advertiser: Herefordshire Recruitment

 
Job Title: Careline Operator - Hereford
Location:Herefordshire
Rate:£0 Per Year
Description: Careline Operator - Herefordshire Housing

Zero Hours

£9.37 an hour plus shift enhancements

PLEASE NOTE Hereford Housing do not accept CVs to apply for this post please visit https://jobs.hhl.org.uk/ to complete an application form.

Do you have the flexibility to work a variety of different shift patterns? Do you have excellent customer service skills? Do you want to work a part of a vibrant and supportive team? If so, you may be interested in joining us.

Careline is a 24 hour emergency helpline that provides help and assistance at the touch of a button to over 40,000 service users located nationwide.

Many of our service users are elderly and/or vulnerable, and so the ability to respond to calls in a caring and sympathetic manner is essential, as is remaining calm under pressure and retaining a strong sense of empathy. The role involves answering calls from service users who need help or advice and ensuring accurate and efficient data entry onto our computerised system.

Candidates must be able to work a full range of shifts, including 7.00am to 3pm, 3.00pm to 11.00pm and 11.00pm to 7.00am. to cover our 24 hour, 7 day a week rota.

Candidates should be IT literate, have experience of working in a customer service focused environment, as well as be a proficient telephone user. Successful candidates will also receive 2 weeks full time training on the use of our bespoke call handling software, along with further on the job training.

To discuss more about this exciting opportunity, please contact Barry Stentiford, Team Leader on 01432 384100.

Closing date for applications: 19th July 2017
Shortlisting Date: 20th July 2017
Interview Date: 27th July 2017

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. If you have not heard from us within six weeks of the closing date then you should assume your application has not been successful
Skills Required: Careline Operator - Hereford
Job Type: Permanent
Start Date: ASAP
Contact: Stuart Blake Contact E-mail: Click
Contact Tel: 01432 378031 Contact Fax:
Reference: HHOUS5010 Added: 11-07-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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