Job Details  
Advertiser: Syntony (Search and Selection) Ltd

Job Title: Product Consultant - Skype For Business And UC
Location:Stratfordupon Avon
Rate:£40K to £53K Per Year
Description: Product Technical Champion

Our client is an innovative developer of software solutions targeting Avaya & Microsoft sectors.

Core purpose of the role:

Become the In-House and External (to Channel Partners and also End Users) Subject Matter Expert - i.e. the `Go To` senior engineering technologist for pre- and post- sales  consultancy on:

- Contact Centres - core call centre platform for MS Skype for Business (over 50 successful client implementations of the contact centre - Skype platform UK and worldwide)
- Call & Interaction Recording platform (UC Compliance including call and IM recording)
- Desktop Integration - Avaya to CRM
- CallBack platform (Suite of Cloud Callback applications)

Technical Environment:

The ideal candidate will have Systems Engineering / Technical Consultancy core skill sets with additional layers of commercial and client facing skills and responsibilities.   With expertise in a combination of the following:

- Microsoft: Skype for Business, SQL Server and associated MS technology infrastructure
- Avaya Contact Centre and Desktop apps
- Contact Centre infrastructure and communications environment inc. SIP telephony

Key Responsibilities:

- Technical and Business Requirements Analysis (Technical & Business `Discovery`)

- Owns the UK demonstration capability and create use cases which effectively demonstrate the value proposition including configuring technical presentations and demonstrations, pilots,... Please go to to see the full advert text.
Skills Required: Engineer, installation, configure, pre sales, technical consultant, Microsoft Skype for Business; Sk
Job Type: Permanent
Start Date: 01-07-2017
Contact: Justin Kelsey Contact E-mail: Click
Contact Tel: 01732742211 Contact Fax:
Reference: JK002414(2) Added: 07-06-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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