Job Details  
Advertiser: Secondsite Recruitment Consultants

Job Title: Credit And Collections Advisor
Rate:£24K Per Year
Description: My client is offering the opportunity for an ambitious, dedicated and professional candidate to join their existing Finance team based in Cowley, Oxford. You must have a strong work ethic, with the ability to handle a heavy and demanding workload, whilst maintaining exceptional attention to detail.

As a Credit and Collections Advisor, you will work within a reputable and expanding business. You will maximise cash collection, minimise and reduce the bad debt charge whilst maintaining good customer relationships. You will need to resolve issues as they arise, proactively and effectively manage and resolve complex queries relating to debt.

Salary: 24,000
Location: Cowley, Oxford
Duration: 9 Month FTC
Hours: Full Time, Monday – Friday

Primary duties:

• You will be required to proactively contact customers both by telephone and in writing. This will require both inbound & outbound calling, some of which may involve ‘telephone dialler’ activity
• You will be able to effectively manage your time and prioritise your workload
• You will be required to work to agreed quality standards and within agreed timescales
• You will be responsible for proactively developing and maintaining your specialist industry, business and system knowledge
• You will be responsible for managing complaints and ensuring the compliance of these.
• You will need to liaise internally & externally with colleagues throughout the business and externally with customers at all levels
• You will track the types of queries, values and debt reduction you make
• You will have knowledge of debt collection techniques and be able to demonstrate excellent negotiation and communication skills
• You must work with your customers to reduce debt in a timely manner to meet agreed targets. This will involve dealing with customer’s queries and internal queries within agreed SLA’s. Part of the role will be to mitigate any risk to the company and take necessary escalation action as appropriate
• You will maintain customer related information on systems to the required standards to progress work, maintain accurate records, identify gaps in customer’s records and proactively collect appropriate information

Candidate required Skill Set & Experience:

• You will need to be a strong and confident individual with a positive outlook
• You will have a background in Credit, Finance or Service
• You must be able to communicate at all levels
• You will provide support and act as an ambassador for the credit control department to the wider business
• You must be highly motivated and target driven both as an individual and team player

If you are interested in the Credit and Collections Advisor position and believe you have the suitable skills and experience to be considered, then please apply.

Please note: Only candidates with the relevant skills and experience will be contacted regarding this position.
If you do not hear back from us within four days you have unfortunately been unsuccessful in your application. Please continue to visit the website for other opportunities.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the job.
Skills Required: credit control, debts, business, domestic, debtors
Job Type: Contract
Start Date:
Contact: Olivia Moore Contact E-mail: Click
Contact Tel: 01865 203356 Contact Fax:
Reference: OM00047246 Added: 26-05-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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