Job Details  
Advertiser: Dynamite Recruitment Solutions Ltd

 
Job Title: Customer Services Representative
Location:Southampton
Rate:£16K.00 to £17K.00 Per Year    Benefits: Benefits
Description: Customer Services Representative - Totton

Monday to Friday - 8am to 5pm

16,000 - 17,000 P/A + Bonus and Benefits

Our client is a very well established company based in Totton who is looking for an enthusiastic and motivated person to join their busy and customer focused team as a Customer Services Representative.

The Role:

* Handling incoming calls from existing clients, up selling and cross selling products and discussing any ongoing promotions
* Handling incoming calls from customers, answering general questions and queries
* Maximising client orders and accounts by recommending additional or alternative items
* Processing customer orders over the phone and from web or fax orders
* Speaking to customers over the phone in regards to their product orders, queries, general enquiries and any after sales care they may need
* Managing existing client accounts and relationships
* Raising invoices and maintaining the in-house system
* General office administration in a fast paced working environment

The Ideal Candidate:

* Must have previous office based customer services or sales admin/coordination experience
* Will ideally have some knowledge or working experience of inbound or internal sales but it is not essential as full training will be provided!
* Must have an enthusiastic and proactive approach to work
* Will have a customer focused attitude
* Will need to be able to work well within a team

For more information, please apply now or contact Abby Neal at Dynamite Recruitment!!

Key Words: "customer services","admin","administration","coordinator","order processing","customer support","advisor","data entry","quotes","orders","call handler","telephone","complaints","sales","up selling","cross selling","processing","invoices","deliveries","targets","inbound","office","customer services","representative","assistant",

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Skills Required: "customer services","admin","administration","coordinator","order processing","customer support","ad
Job Type: Permanent
Start Date: ASAP     Duration:
Contact: Dynamite Recruitment Contact E-mail: Click
Contact Tel: 02392 455422 Contact Fax:
Reference: BBBH3604 Added: 05-05-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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