Job Details  
Advertiser: Dynamite Recruitment Solutions Ltd

Job Title: Sales Team Leader - Contact Centre
Rate:£20K.00 to £23K Per Year    Benefits: Bonus and Benifits
Description: Sales Team Leader - Contact Centre

20,000 - 23,000 P/A + Bonus & Company Benefits

Full Time - Permanent - See Hours Below

Dynamite Recruitment is currently recruiting for a fantastic Team Leader opportunity in the Southampton area!

The Role:

* Managing and motivating a small sales team – promoting productivity and exceptional customer service
* Quality control and listening to calls to identify areas of training and improvement
* Provide training and support to the team to get the best results
* Answer queries and manage complaints or escalated calls from customers
* All reporting, rotas and back office duties

The Hours:

The contact centre is open from 8am to 6pm, Monday to Friday. This role will involve doing the rota for your team and fitting your shift in to work around the team.

The 3 shifts are 8am to 4.30pm, 9am to 5.30pm or 9.30am to 6pm.

The Ideal Candidate:

* Must have experience managing a team/people management within a call centre environment
* Will need to be target and results driven
* Must have strong attention to detail and high levels of accuracy
* Will be confident, enthusiastic, dynamic and self motivated

Key Words: "Call centre","contact centre","sales","team leader","manager","quality control","sales team leader","sales supervisor","Southampton","supervisor","people management","team management","senior","team manager","customer services","training","mentoring

If this sounds like the right role for you, please contact Abby Neal or Becky Dodds at Dynamite Recruitment or apply now!!

Dynamite Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Skills Required: "Call centre","contact centre","sales","team leader","manager","quality control","sales team leader"
Job Type: Permanent
Start Date: ASAP     Duration:
Contact: Dynamite Recruitment Contact E-mail: Click
Contact Tel: 02392 455422 Contact Fax:
Reference: BBBH3597 Added: 05-05-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
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