Job Details  
Advertiser: Commercial Consultants UK Ltd

 
Job Title: Technical Support Engineer (Wood Machinery)
Location:Sandiacre
Rate:£32K to £37K Per Year    Benefits: Company Vehicle
Description: Technical Support Engineer (Wood Machinery)

32,000 - 37,000 per annum + Company Vehicle

East Midlands



Due to an internal promotion, Commercial Consultants (UK) Ltd are looking for an experienced Technical Support Engineer to join a company with exciting plans for the future.



As part of the aftersales team the successful candidate will be office-based and be required to:

* Provide both online and telephone support and advice for customers and technicians who have mechanical, electrical or software difficulties
* Use a variety of technical fault finding software (training available)
* Identify replacement parts
* Liaise with group companies on any escalated technical issues
* Manage documentation for site visits
* Process and prioritise Field Service jobs and the closing down of cases
* Monitor team strengths and weaknesses and delegate training where required
* Have experience with PLC programming and able to work from electrical drawings
* Provide a high level of customer service at all times.



The company manufacture a wide range of technically sophisticated machinery for wood processing. Therefore the Technical Support Engineer we are looking for must have experience working with wood processing machinery. We are looking for either, experience working with 5 axis CNC machinery or Through Feed Automation Machinery.



The company is a leading player in the industry and strive for quality. Therefore a Level 3 qualification or equivalent apprenticeship in Electrical Engineering is desired. The successful Technical Support Engineer candidate will also be required to take on extra training twice a year overseas.

Commercial Consultants (UK) Ltd are acting as Employment Agency on behalf of our client to recruit for an experienced Technical Support Engineer on a permanent basis. If the Technical Support Engineer position could be for you, apply here or call Floyd Parker on 01332 868288
Skills Required: Engineering, Technical Support, Technical Advisor,
Job Type: Permanent
Start Date: ASAP     Duration:
Contact: Floyd Parker Contact E-mail: Click
Contact Tel: 01332 868291 Contact Fax:
Reference: BBBH407 Added: 21-04-2017
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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