Job Details  
Advertiser: Herefordshire Recruitment

 
Job Title: Careline Operator
Location:Herefordshire
Rate:£0 Per Year
Description: Careline Operator - Herefordshire Housing

Zero Hours
£9.18 an hour plus enhancements

For further information and to apply online please visit https://jobs.hhl.org.uk/
PLEASE NOTE WE DO NOT ACCEPT C.V.’s, THE APPLICATION FORM SHOULD BE COMPLED AND CAN BE FOUND USING THE LINK ABOVE

Careline is a 24 hour Personal Emergency Response Service who, at a push of a button, can help in times of crisis. We are looking to recruit flexible colleagues to assist in the provision of our Careline Service and out of hour’s telephone answering service. The shifts will range from mornings, evenings, nightshift and weekends.

Duties primarily involve:
• Answering calls from service users who need to summon assistance
• Operating our computerised central control console
• Maintaining records of calls and liaising with emergency contacts as appropriate.
• Accurate and efficient data entry. Also, responding to email correspondence
Calls can range from persons seeking advice, reassurance or calls requiring the emergency services. As many of our service users are elderly and/or vulnerable, then the ability to respond to the public in a caring and sympathetic manner is essential.
We also use a computer based platform for both call handling and updating client records, so experience with ICT and software is essential.

For informal enquiries about this vacancy, please contact Barry Stentiford on 01432 384100

Closing date for applications: Midnight on 28th November 2016
Shortlisting Date: 29th November 2016
Interview Date: 5th December 2016

The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment. If you have not heard from us within six weeks of the closing date then you should assume your application has not been successful
Skills Required: Careline Operator
Job Type: Permanent
Start Date: ASAP
Contact: Stuart Blake Contact E-mail: Click
Contact Tel: 01432 378031 Contact Fax:
Reference: HHOUS411 Added: 11-11-2016
  IMPORTANT: For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
 
 
 
 
 
 
 
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