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Advertiser: Hays Contact Centres











 
Job Title: Customer Service/Admin Professional
Job Description: EXCITING OPPORTUNITY to join a leading provider of premium finance products in the UK and Ireland!

Joining a brand new division within their company, you will provide a first class telephone and email service to all external and internal customers, whilst maintaining accurate and detailed system notes. The role is a mix of administration and end to end customer service. Your key responsibilities within this role will be:

Responding to all customer calls
Ensuring all action notes are input onto an automated case system
Amending client's bank details
Following the correct procedures for escalating calls to senior advisors as required
Ad-hoc administration, including sending out solicitor's letters and attaching faxes to case files.
So if you want to be part of the largest and most successful independent merchant banking group in the UK, apply now!!!!
Skills Required: Customer Service/Admin Professional For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
Location: Surbiton
Job Type: Permanent
Rate: £15K to £16K Per Year     Benefits: Company Benefits
Start Date: ASAP     Duration:
Contact: Erica Barthorpe Contact E-mail: erica.barthorpe.66683.480@hayscontactcentres.aplitrak.c
Contact Tel: 0207 763 2008 Contact Fax: 0208 525 3547
Reference: EB-SUR Added: 15-08-2008