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Advertiser: Hays Contact Centres











 
Job Title: Pre-Legal Collections Adviser
Job Description: A fantastic opportunity has arisen to work for a leading debt recovery organisation based in Cleckheaton. The company is undergoing expansion in their pre-legal collections department and is therefore looking for experienced collectors to go into a full time permanent position with them to start 18/08/08.
Responsibilities include:
·Collection of pre-legal and/or legal debt via the telephone and letter.
·Ensuring all communications are in line with company policies, standards and procedures.
·Managing clients and debtor relations as appropriate.
·Managing accounts to negotiate the best possible payments from customers by letter and telephone
·Chasing missed payments by letter and telephone
·Analysing financial statements
·Maintaining accurate records for each account of all correspondence and conversations.
·Ad hoc requirements as requested by Supervisor.
·Achieving individual / team target.
·Meeting deadlines in a timely manner.
The ideal candidate will:
·Have previous experience of collections over the phone is essential
·Be able to demonstrate good negotiating and numeric skills
·Have excellent communications skills
·Be computer literate
·Be able to organise and prioritise workload
·Have the drive to rise to the challenge
In reward you will be entitled to:
·25 days holiday
·Option to buy and sell holidays
·Pension scheme
·Free on-site parking
Skills Required: Collections For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise.
Location: Cleckheaton
Job Type: Permanent
Rate: £15,600 to £17,600 Per Year     Benefits: benefits + OTE
Start Date: 18/08/2008     Duration:
Contact: Louise Rhodes Contact E-mail: LRhodes.88189.480@hayscontactcentres.aplitrak.com
Contact Tel: 0113 2444858 Contact Fax: 0207 510 5002
Reference: 1125498 Added: 06-08-2008