| Advertiser: | Alexander Mann Solutions |
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| Job Title: | Service Desk Administrator | ||
| Job Description: |
URGENT ROLE CLOSES 6pm 31st JULY. An opportunity has arisen for an Service Desk Administrator in a friendly, professional Warrington based company. This role would include:-
•First point of contact for corporate (not consumer) customers •Logging and escalation of issues to the appropriate team •Effective prioritising of incoming issues •Tracking and owning issues through to resolution •Keeping within SLAs •Keeping the customer informed •Strong admin skills such as Word, Excel and reports •Setting up new users or changing passwords •Representing customer service on conference calls This role is a highly communicative role and we are looking for administrative, rather than technical skills. However we are a forward thinking technology company and so there are always opportunities to move in to new career areas longer term. You will require some similar experience to apply for this role. If you have an excellent telephone manner and are well organised and enthusiastic we would love to hear from you. Send you CV in immediately as this vacancy closes on Thursday 31st July at 6pm. |
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| Skills Required: | Service Desk Administrator | For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise. | |
| Location: | Warrington | ||
| Job Type: | Permanent | ||
| Rate: | £15K to £18K Per Year Benefits: bonus and bens | ||
| Start Date: | ASAP Duration: N/A | ||
| Contact: | Meg Daintith | Contact E-mail: | megdaintith.23089.480@alexmannjobs.com |
| Contact Tel: | 01925 25 2581 | Contact Fax: | 01925 252596 |
| Reference: | ServiceDesk | Added: | 30-07-2008 |
