| Advertiser: | Hays Contact Centres |
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| Job Title: | Customer Sales Representative | ||
| Job Description: |
A fantastic opportunity has arisen to join a leading financial and insurance services business based in the centre of Huddersfield. For over 100 years the company has been helping their customers to find financial security and peace of mind and with an ever-increasing range of products and services, need the right person to ensure this can continue. This role will involve handling inbound calls from new and existing customers and dealing with queries and complaints in a professional and efficient manner whilst delivering the very best in customer service.
Skills required: ·Proven ability to personally deliver constantly high standards of quality in a customer service focused delivery environment; ·Ability to work under pressure and to meet and exceed targets ·Demonstrable talent for building a rapport with customers to quickly understand their needs and identify appropriate opportunities to promote services and sell products to them as appropriate; ·Plenty of confidence and the personality to make a positive impact on customers by telephone; ·Enjoyment and experience of working to quality, productive and conversion targets and achieving these; ·Ability to learn and retain product and procedural information on an ongoing basis; ·Ability to navigate around computer applications effectively, preferably around Microsoft Windows; ·Excellent telephone manner and oral communication skills and ability to explain technical subjects in an appropriate manner for different customers to understand; Benefits: ·Competitive salary and rewards ·22 days holiday ·Options to buy and sell holidays ·Annual salary review and bonus ·Training that's geared to your needs and previous experience ·Childcare vouchers ·Final salary pension including life cover ·Employee discounts on policies and products ·Long term incentive scheme (paid out over 3 years performance) |
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| Skills Required: | Customer Service | For jobs based in the UK it is unlawful to employ a person who does not have permission to live and work in the UK. Please ensure you have this permission before applying, unless the advert states otherwise. | |
| Location: | Huddersfield | ||
| Job Type: | Permanent | ||
| Rate: | £13,900 to £15K Per Year Benefits: bonuses | ||
| Start Date: | ASAP Duration: | ||
| Contact: | Sarah North | Contact E-mail: | SarahSmith.62130.480@hayscontactcentres.aplitrak.com |
| Contact Tel: | 01132444858 | Contact Fax: | 0207 510 5002 |
| Reference: | 1123265 | Added: | 30-07-2008 |
